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Sales & Billing Inquiries
For all pre-sales questions, service upgrades/downgrades, billing issues, invoice queries, and new account registrations. This department handles everything before a technical issue arises or for account-level financial questions.
Website & Domain Support
Assistance with website building tools, migrating your existing website to our platform, domain registration, DNS management, and any other queries related to your website's presence and domain name.
Cloud Services & Infrastructure
Support for Virtual Private Servers (VPS), virtual appliances, Cloud NAS solutions, and SD-WAN configurations. This includes setup, troubleshooting, performance optimization, and questions about our cloud infrastructure.
IT & Network Solutions
For help with local tech support, troubleshooting, remote work setups, office network configurations, or other networking services
Cybersecurity & Data Protection
Assistance with IT security audits, Business VPN setup and issues, activity monitoring services, and data security solutions. Contact this department for any security concerns or help related to our cybersecurity offerings.
General & Technical Assistance
If your query doesn't quite fit the other categories or you're unsure where to direct your question, our general and technical assistance team is here to help guide you or resolve your issue.
